Being able to see the big picture, connect the dots, align stakeholders, synthesis and structure strategies, and triangulate solutions that work for various users and organizations with complex situations are my strengths.
Through years of practice, I am fascinated by utilizing system thinking and critical thinking to see things in 360 degree perspective to prioritize solutions,
combining user-centered design and business strategies to benefit all stakeholders is my long-term pursuit.
Moreover, I am passionate about building a powerful, supporting, intelligent team with healthy team culture and effective mechanisms, motivating and helping team members become who they aspire to be, and empowering the company through attracting, cultivating, and engaging great talents and their unique strengths.
My Story
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I am a design leader who loves to discover and nurture talents to fulfill their deepest career aspirations.
Currently, I work in LitMore (燃之冉文化科技有限公司) as a creative director. I design the organizational mechanism for the design team to ensure a delightful and healthy team culture. Paying close attention to people is crucial. I deeply believe that respecting each team member's career pursuit, caring about their situations, and helping them to achieve success is the fundamental motivation, which eventually will benefit back to the company.
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I am a holistic, critical thinker captivated by diverse thinking abilities.
As a UX design service manager working on-site in Tencent America, holistic thinking allows me to stay with the big picture and understand the complicated existing multi-level structures & problems. I utilize leverage thinking to spot the most impactful pain points & gaps, adopt system thinking and critical thinking to foresee potential risks & opportunities, and design cross-functional workflow, key time frames, mechanisms, and strategies. These thinking abilities also benefit me in driving and managing projects through cross-functional communication and collaboration.
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I am also a tech enthusiast. Beyond embracing cutting-edge technology, I enjoy adopting it to real, meaningful use cases with business strategies to benefit the whole product lifecycle.
As a lead UX designer at Enki.ai, I helped the company merge its strengths with ChatGPT in helping users on quick, targeted, iterative research with customizable, interactive analysis, which won the UX Design Award and presented a business pitch successfully on Equinor & Techstars Energy Accelerator Demo Day. This design also increased by +234% retention rate and +31% user engagement, received 15+ positive feedback.
With 8+ years of design experience across various fields, I understand the vital role that business thinking plays in problem-solving. So, I am taking an MBA program at Trine University. Combined with other thinking abilities, knowing the business structures internally and externally will help me leverage, allocate, and utilize resources more wisely and flexibly, and it will benefit my future career in the AI era profoundly.
If you're interested in learning more or collaborating in the future, feel free to reach out. I'm happy to connect.